Clark Labs is committed to the privacy of our customers and visitors to our website: www.clarklabs.org. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice also addresses the concerns of the European General Data Protection Regulation (GDPR) as it relates to Clark Labs.
This notice applies to all information collected or submitted on the Clark Labs website. On some pages, you can order products, make requests, and register to be included on our mailing list. The types of personal information collected at these pages may include one or more of the following: name, address, e-mail address, phone number, and credit card information.
The information collected on our site is to facilitate your transaction, respond to customer service requests, and to provide you with information about our products, updates, promotions, and news about our organization.
Our website is associated with other third-parties that have their own privacy policies. Our website is hosted by WP Engine and is designed and implemented using WooCommerce. Our product licensing is managed by Software Key. Our technical support facility uses Zendesk. Our payment processing facility including credit card transactions for orders uses Authorize.net. Each has their own strict privacy policies, specifically addressing the special concerns of the GDPR. Our site and all our affiliates’ sites are SSL protected.
The Clark Labs website uses cookies to help us improve your access to our site. You can opt-out of our use of cookies through your browser settings.
We use the contact information you provide when placing an order only to complete that order or when there is a request to be put on our notification list. Customers do not create a customer account when ordering on our site. We do not maintain a customer database, only an order database. We do not share this information with outside parties except to the extent necessary to complete that order. No usable credit card information is stored on our site or at our facilities nor can employees of Clark Labs access this information. Credit card information supplied through the ordering process is passed directly to the secure payment gateway Authorize.net.
You can register on our website to receive our notices and updates about our new products and services. We use the email marketing solution ConstantContact to provide this service. You can opt-out of email marketing at any time. This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. At anytime a customer can contact us to be removed from our customer notification database or to update their customer contact information.
Our privacy policy may change from time to time and will be posted on this page.
Should you have other questions or concerns about these privacy policies, please send us an e-mail at clarklabs@clarku.edu.